Purpose and vision: Not for the faint-hearted
Resilience begins with the question of “why.” A clear purpose—the meaning and raison d'être of an organization—acts as an inner compass in uncertain times. People are meaning-driven beings;
only with a compelling purpose is it easy to keep employees focused, committed, and on board during turbulent times.
Organizations with a lived purpose (“Why does the organization exist?”) and an inspiring vision (“Where do we want to go as an organization?”) can unleash forces in times of crisis. After all, a common goal creates cohesion: when everyone knows what they are getting up for in the morning, they are less likely to be discouraged by adversity. Purpose anchors the identity of the company, providing direction when plans crumble and stability when structures falter. It is the fixed point to which employees and managers alike can align themselves in times of crisis and the “ambiguity” that comes with it.
However, it is important that purpose and values are actually lived out. Lip service will not get you through a crisis. On the contrary, if words and deeds do not match, the trust of the workforce will erode (sad examples include the frightened withdrawal of many companies from the DEI movement)..
Resilient organizations are characterized by the fact that their purpose is tangible in everyday life: important decisions and daily behavior are guided by a shared vision, and in difficult moments, the fundamental purpose is consciously recalled.
In this way, purpose and vision serve as an emotional anchor: they reinforce the workforce's awareness of being part of something meaningful, and this feeling carries them through difficult times. During the COVID-19 pandemic, for example, it became apparent that companies with a strong “we have a mission” mentality were able to improvise and act innovatively more quickly – whether it was an automotive group that suddenly started producing ventilators or a medium-sized company that used its logistics to supply hospitals.
A shared purpose binds teams together and gives meaning to extraordinary efforts. Purpose-driven organizations thus have a double advantage: they motivate their employees and strengthen their loyalty – and they gain the trust of customers and partners who feel what the organization stands for.
In addition, structures and systems are consistently reviewed and developed to ensure that they truly reflect and promote purpose and vision at their core.
A lived purpose strengthens both the “we” and the “I.” Organizations that make a credible offer in this regard have a real resilience advantage.
Purpose is the starting point – but without a robust strategy, meaning remains ineffective. In the next dimension of resilience in our strategic triangle, we therefore examine how organizations can make their strategic orientation crisis-proof. It's about clarity in goal setting, flexibility in implementation, and the ability to remain capable of acting even in uncertain times.
After all, a resilient organization needs not only a strong “why,” but also a smart “how.”
In the next article, you will learn:
Stay tuned!